Give the gift of an extraordinary experience

Gifting to someone who loves to hold the real deal in their hands? Opt for a physical gift card delivered via premium envelope. Last minute gift? Go with our eGift card option.

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Show some love with our eGift card personalisation

Easily add a personalised message for your recipient.

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Discover the best of your city

The Broadsheet Gift Card brings together the best cafes, restaurants and bars in your city, chosen by us. Plus, use our story-led city guides to get the most out of your journey.

How it works

Gifting your city’s best has never been easier.

Purchase

Choose between our physical gift card or eGift card online or pick up your card at one of our partnered retailers.

Gift

Physical gift cards will be delivered to the recipient’s home or work address – or to your address first, if you would like to include a handwritten note. eGift cards will be sent directly to the recipient’s inbox.

Book

Book your visit to one of the many leading participating restaurants, cafes and bars to secure your seat. You can also try your luck with a walk-in.

Enjoy

Sit back and enjoy your experience at your chosen venue. All you need to do is present your Broadsheet Gift Card at the time of payment to have the amount deducted from your bill.

FAQs

USING THE CARD
Where can I use my Broadsheet Gift Card?

The Broadsheet Gift Card can be used at more than 10,000 restaurants, bars and cafes across Australia, including Broadsheet’s favourites found here.

The card will work at venues with a restaurant, cafe or bar category code.

Does my gift card need to be activated?

Yes, it will need to be activated before use at www.activate.gift. Once activated, your card will be ready for use within 24 hours.

How do I use my physical card?

Present your card at the time of payment to have the amount deducted from your bill.

Select savings at the Eftpos terminal and enter the four-digit PIN on the back of your card.

You can check your balance anytime at the Check Balance section on our website.

How do I use my digital card?

Add your card to your mobile wallet and tap & pay using Apple Pay or Android Pay.

You can check your balance anytime in the TCN app.

Do I need to spend it all in one transaction?

No, any remaining balance after your first transaction can be used at another venue for as long as the card is valid. The card is valid for 3 years from the date of purchase.

How long do I have to use my card?

Your card is valid for 3 years from the date of purchase. If the date is not written on the back of the card, please check your expiry date on our website or the TCN app.

Are there any other fees?

We do not charge any fees. However, some merchants may charge you for using the card. Such fees may be deducted from the balance of your card at the time of the transaction.

If there are funds still left on my gift card, can I have this in cash?

No, gift cards are not redeemable for cash.

Do I receive change on a gift card transaction?

No. But the card can be used until the balance reaches a nil value. Minimum transaction amounts may apply.

Are there any restrictions on when I can use my card?

No, you can choose where and when to spend your card.

Can I add more money to the value of my card?

No, the gift card cannot be reloaded.

BUYING THE CARD
Where can I buy Broadsheet Gift Card?

This gift card is currently only available online.

How much does it cost?

Gift cards can be purchased in $50, $100 and $200 denominations.

Do you have any gift ideas for giving a Broadsheet Gift Card?

Broadsheet Gift Cards are the perfect gift for friends and family members who love to dine out and experience the best of their cities. Christmas, birthdays, anniversaries, Mother’s Day, Father’s Day, corporate gifting, a simple "thank you’ – you name it, the Card suits every occasion.

I placed an order and it was declined. What do I do now?

We take security very seriously, and a major part of that is ensuring that orders are placed by the legitimate cardholder.

If your order is declined during the checkout process, it means we were unable to verify your purchase.

We recommend placing your
order again, completing all required details to match the cardholder’s information. We will then reassess your order.

What happens if I changed my mind or have made a duplicate order?

Please ensure to check your order prior to submitting it. Exchanges or refunds will not be issued for change of mind or duplication of an order. For more information, please refer to the full terms and conditions on our website.

ISSUES WITH CARD
I went to a venue that wasn’t aware of the Broadsheet Gift Card.

Team members at venues may not be aware of the card. This card runs on Eftpos (physical) and Mastercard (digital) and will work on all registered card terminals, so proceed to use the card as any other Eftpos/Mastercard. Please note, the gift card is still subject to individual merchant acceptance.

What if my gift card is not accepted for payment?

Your gift card may not be accepted for the following reasons:

• The balance you have nominated is not available. You can check your card balance on the Check Card Balance section of our website.
• Your gift card has expired. Gift cards have a 36-month expiry, which can be calculated 36 months from the date of issue, and/when you check your balance.
• The venue’s individual merchant does not accept the Broadsheet Gift Card.

If your card fails to work for reasons not listed above, please call us on 1300 375 346.

My issue is not listed in the FAQs, how can I get support?

Please proceed to the Contact Us section of our website. One of our friendly team members will get back to you as soon as possible.